Each training program should have some simple goals you want to accomplish by the time the training session is completed. These goals may be as simply stated as, "At the end of this program, I want my people to be able to know the proper steps needed for cleaning our restrooms," or "My people will be able to tell me which cleaning chemicals require special clothing or other personal protection equipment".

Develop a simple choice of true-and-false quiz covering areas of importance on the subject. For example, for a quiz on safety issues, refer to your product manuals for the equipment that your people use everyday. In the section on safety precautions, note the area that are mentioned.

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